INSURANCE COMPANIES HAVE EXPERTS WORKING FOR THEM. YOU SHOULD, TOO!™

  • Don’t Settle for Less — Trusted Large-Loss Fire Insurance Claim Public Adjusters

Fire Damage Claim?

Maximize Your Insurance Recovery.

We help property owners recover maximum settlements after devastating fire damage. Our licensed public adjusters work exclusively for you, not the insurance company.

"Don't let small leaks turn into big problems. Schedule your no-obligation inspection and protect your home from costly damage."

"Don't let small leaks turn into big problems. Schedule your no-obligation inspection and protect your home from costly damage."

  • Don’t Settle for Less — Trusted Large-Loss Fire Insurance Claim Public Adjusters

Fire Damage Claim?

Maximize Your Insurance Recovery.

We help property owners recover maximum settlements after devastating fire damage. Our licensed public adjusters work exclusively for you, not the insurance company.

"Don't let small leaks turn into big problems. Schedule your no-obligation inspection and protect your home from costly damage."

"Don't let small leaks turn into big problems. Schedule your no-obligation inspection and protect your home from costly damage."

  • Fast, Free, No-Obligation Inspections. We’ll Be in Touch Within 24 Hours!

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20+

Years Experience

500+

Large-Loss Claims Settled

$250M+

Settled Property Insurance Claims

Expert Fire Damage Claim Assistance

🔥 Apartment & Multifamily Fire Damage Claim Experts

Fire damage in apartment complexes and homeowner associations present unique challenges with multiple units affected. We handle complex multifamily fire claims and work to protect both property owners and management companies. From mitigation resources, structure damage settlement negotiations, and business interruption losses, you can count on us.

🔥 Commercial Building

Fire Damage Claims

We specialize in complex commercial fire claims involving building damage, business interruption, inventory loss, equipment damage, and resources to help assess your liablity. Our adjusters understand the unique challenges businesses face after fire damage. Put our experience to work for you in getting back to business fairly and promptly!

🔥 Luxury Home Fire Damage Claims

When fire strikes a luxury property, standard claim handling isn't sufficient. Our specialized high-value home team understands the unique materials, custom features, and irreplaceable items that simply are not "standard grade" in most insurance company's estimating software to properly indemnify custom home residences.

Fire Claim Results For Policyholders

Are You

Struggling With...

Are You Struggling With...

Initial Fire Damage Claims

When fire damages your commercial, multifamily, or residential property, your first move is critical. Filing a large-loss insurance claim is high-stakes — and early guidance from an ICRS public adjuster can make all the difference. By hiring our licensed fire claim experts from day one, you avoid costly mistakes, accelerate recovery, and gain a strategic edge to maximize your settlement.

Underpaid Fire Damage Claims

After a loss, you count on your insurance company to cover the full cost of restoring your property and business.

But too often, insurance claims are

underpaid—leaving property owners with a financial shortfall.

We routinely represent policyholders to re-open and supplement underpaid claims.

Denied Fire Damage Claims

Don't let a denial letter discourage you. Fire insurance claims are often denied unfairly, leaving policyholders overwhelmed, frustrated, and unsure of what to do next.

Get a 2nd opinion before accepting a denial.

We specialize in overturning wrongfully denied fire claims and fight to get the settlement you deserve.

Delayed Fire Damage Claims

Is your claim stuck in limbo? Being ignored?

Unfortunately,

delayed insurance claims are all too common—and costly.

Get unstuck!

We'll push for a swift resolution and get your claim settled pursuant to your policy and statutes.

Why Choose ICRS Public Adjusters ?

No Recovery, No Fee Representation*

We don’t get paid unless you do.

Proven Results

 Hundreds of millions in commercial and multifamily claims recovered.

Expert Representation

500+ large-loss claims settled fairly & promptly.

Avoid Unnecessary Litigation

We negotiate maximum settlements without jumping straight to court.

Licensed Nationwide

Serving policyholders in 16 states.

Verifiable Increases

 We’ve boosted settlements by 20% to over 3,800% compared to initial insurance offers.

The Nations Leading Fire Damage Claim Specialists

Fire Claim Denied or Underpaid?

If your claim has been delayed, denied, or lowballed, it's time to take action. Insurance carriers often dispute commercial fire damage claims-but we have the expertise to prove the real extent of your losses.

  • Storm and wind damage

  • Public Adjusters for Fire Damage Insurance Claims

  • We Fight Insurance Tactics That Reduce Payouts

  • Helping Policyholders Recover Full Compensation

Schedule a Strategic Claim Consult Today

The Nations Leading Fire Damage Claim Specialists

Fire Claim Denied or Underpaid?

If your claim has been delayed, denied, or lowballed, it's time to take action. Insurance carriers often dispute commercial fire damage claims-but we have the expertise to prove the real extent of your losses.

  • Storm and wind damage

  • Public Adjusters for Fire Damage Insurance Claims

  • We Fight Insurance Tactics That Reduce Payouts

  • Helping Policyholders Recover Full Compensation

Schedule a Strategic Claim Consult Today

Licensed Public Adjusters In 16 States:

Certified Commercial Roof Inspector

Trusted Experts in Apartment Fire Damages Claims

Facing a complex fire claim? Our IICRC-certified professionals expertly document smoke, heat, and water damage that insurance companies routinely minimize. We ensure business owners recover maximum policy benefits with comprehensive documentation that insurance adjusters can't dispute.

  • Industry-Leading Specialists in Business Interruption & Property Damage Recovery

  • We Overturn Denied & Underpaid Fire Insurance Claims

  • Forensic Fire Assessments That Supports Your Claim

Certified Commercial Roof Inspector

Fire Damage Claim Experts

Facing a complex fire claim? Our IICRC-certified professionals expertly document smoke, heat, and water damage that insurance companies routinely minimize. We ensure business owners recover maximum policy benefits with comprehensive documentation that insurance adjusters can't dispute.

  • Industry-Leading Specialists in Business Interruption & Property Damage Recovery

  • We Overturn Denied & Underpaid Fire Insurance Claims

  • Forensic Fire Assessments That Supports Your Claim

EXECUTIVE PUBLIC ADJUSTERS

Meet Our Public Adjusters

Meet Our

Public Adjusters

Scott Friedson

CEO | Public Insurance Adjuster

Scott formed Insurance Claim Recovery Support LLC aka ICRS, to help policyholders needing strategic and practical representation recovering from property damage insurance claims. Policyholders dealing with complex large-loss insurance claims can face many issues ranging from delays, underpayments, omissions, misrepresentations, or wrongful denials.

Commercial and Multifamily owners, property management companies and homeowner associations have received the results and benefits they deserve with Scott’s expertise while avoiding unnecessary litigation and appraisals.

As an active member in the multifamily, contractor, and public adjusting community, he has been a speaker at the apartment, storm restoration, general, and roofing contractor associations advocating what policyholders and management companies need to know about insurance claims. Scott holds public insurance adjuster licenses in Texas, Florida, Colorado, Georgia, Indiana, Kansas, Kentucky, Nebraska, South Carolina, North Carolina, Maryland, Ohio, Pennsylvania, Utah, Nevada, and Oklahoma.

He is also a Haag Certified Commercial Roof Inspector, Certified Appraiser & Umpire – CPAU, IICRC – Certified Water Restoration Tech with millions in successfully negotiated hail, fire, hurricane, tornado, flood, lightning, storm, business interruption, and other insurance claim settlements on behalf of his policyholder clients. Friedson retired as a Texas apartment real estate broker when he formed ICRS and has more than 30 years of combined experience in real estate as a broker, lender, apartment investor, and public insurance adjuster.

Misty Friedson

VP | Public Insurance Adjuster

With four years of dedicated experience as a licensed Public Insurance Adjuster, Misty brings a proven track record of successful claim resolution and unwavering advocacy for policyholders. Specializing in large-loss property damage claims, she has cultivated deep expertise in representing a diverse clientele that includes religious organizations, multifamily apartment owners, educational institutions, hotels, and homeowner associations (HOAs).

In addition to being a licensed public adjuster, Misty is a Haag Certified Commercial Roof Inspector known for her meticulous claim documentation, strategic negotiation skills, and steadfast commitment to maximizing fair settlements under the terms of the insurance policy. Her approach ensures that each client receives personalized service tailored to the unique complexities of their property and claim.

Having worked closely with faith-based institutions, historical buildings, and nonprofit organizations, Misty is particularly adept at navigating the nuances of policies covering sanctuaries, community centers, and auxiliary buildings. Her experience with multifamily and hospitality property owners has helped recover millions in damages from perils such as hail, fire, windstorms, and water intrusion—minimizing claim cycle times and avoiding unnecessary litigation.

As part of the ICRS team, Misty upholds the firm’s core philosophy of being exclusively policyholder advocates, offering clients she represents a no recovery, no fee promise and delivering results that consistently exceed expectations. Her work contributes to the firm’s reputation for resolving over 90% of claims without unnecessary appraisal or litigation, a testament to her negotiation acumen and deep knowledge of insurance claim process.

Our Core Values

  • We Pursue the Truth

  • We Do What's Best for the Insured

  • We Win For Policyholders

  • We Act in Good Faith

  • We are Reasonable

  • We are Trusted and Respected

  • We don't take NO for an answer

  • Zero tolerance for B.S.

TESTIMONIALS

Hear what Our Clients are saying

"Thank you Scott"

Scott responded to my inquiry and took the time to listen and understand our unpleasant experience dealing with our insurance claim. Although I did not utilized his service, he gave me a sound, professional advice and offered to help when he referred me to his engineer. They replied promptly and I was able to have better understanding of the situation. Thank you Scott!

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Haidee J.

Client

"I would highly reccomend"

Words can’t describe how grateful we are for the consultation and claim evaluation we had with Scott. Full disclosure we were unable to work with him due to limitations of our scope. We wanted to properly recognize Scott for the honest and genuine passion he put in to not only our claim, but the way he runs his business in general. We hadn’t had such clarity of next steps since this began in 2020. I would highly recommend this business to everyone spinning their wheels in this process!

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James M.

Client

"I felt I could fully trust him..."

This was not the first public adjuster I called. I called a different company first but they gave me a bad feeling on the phone. Too aggressive. Didn't feel trustworthy to me. So, I kept looking. I came across this company and I had none of those bad feelings. Scott, the guy who took my call, seemed very knowledgeable and I felt I could fully trust him. As it turned out, he told me that my claim was fairly simple and I didn't need the full scope of his service and fees. But, without charging me a fee, he gave me some needed advice on this whole matter of insurance claims which I needed. And told me I could call him back to ask another question or two if necessary. I would recommend this company for these services.

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Katie H.

Client

"Scott negotiated to maximize our claim."

I definitely recommend ICRS! Scott and Misty went above and beyond to advocate on our behalf and help us navigate the nightmare of a large loss insurance claim. Scott has worked as a public adjuster for more than 15 years. He was extremely knowledgeable about the process, laws, and holding the insurance company accountable. The initial amount the insurance company agreed to would not have been enough to restore our property, and Scott negotiated to maximize our claim.

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Julie Bug

Client

"They are truly a lifesaver!"

I cannot say enough good things about Insurance Claim Recovery Support — they truly feel like earth angels. Misty and Scott helped me through one of the most overwhelming and helpless times of my life. As a single woman dealing with major home renovations after a severe water leak, I was unfortunately taken advantage of by a dishonest contractor. From breaking my TV and not saying a word, to lying about repairs, damaging my sprinkler, inflating estimates with bogus charges, and even threatening legal action — I was completely overwhelmed.

That’s when Misty and Scott stepped in. Their knowledge of the laws and the insurance claims process is unmatched, and their compassion and support were exactly what I needed. They knew exactly how to handle the situation, empowered me with the facts, and guided me every step of the way. They genuinely listened, made me feel heard and understood, and stood by my side when I needed it most. I am beyond grateful for their integrity, expertise, and kindness. If you’re facing a tough insurance claim situation, do not hesitate to reach out to them — they are absolute professionals and true advocates and helped me feel safe in my own home again.

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Katie H.

Client

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not sure if you need help with your fire DAMAGE claim?

Frequently Asked Questions

What should I do immediately after a large-loss fire claim?

After a fire damages your commercial property, take these critical steps:

Ensure everyone's safety and call emergency services.

Contact your insurance company to report the claim.

Document all damage with photos and videos before cleanup begins.

Secure the property to prevent further damage.

Save all receipts for emergency repairs and temporary relocation.

Contact a licensed public adjuster before accepting any settlement offers.

What qualifies as a "large-loss" fire claim?

A large-loss fire claim typically involves:

Extensive structural damage requiring significant repairs.

Business interruption losses exceeding $100,000.

Complex coverage issues with multiple policy provisions.

Commercial properties with specialized equipment or inventory.

Claims where the estimated damage exceeds $250,000.

Multi-level buildings or facilities with extensive smoke/water damage.

What if my fire damage claim was underpaid?

If you believe your fire claim was underpaid, you still have options: Texas law allows you to reopen and supplement claims within two years A licensed public adjuster can review your settlement and documentation We can identify overlooked damages including smoke, water, and business interruption Our team can document additional losses and negotiate with your insurer We regularly increase settlements by 20% to 3,830% over initial offers We work on contingency, so there's no fee if we don't recover additional funds.

Can I dispute my fire damage claim payout?

Yes, you have several options to dispute an insufficient fire claim payout: Hire a public adjuster to document additional damages and negotiate on your behalf Request a formal claim review with your insurance company File a supplement claim with proper documentation of overlooked damages Request appraisal under your policy terms (we can represent you in this process) File a complaint with the Texas Department of Insurance As a last resort, pursue legal action with an attorney specializing in insurance claims

Do I need a Public Adjuster if I have already received my settlement?

Yes, even if you have already received a settlement, a public adjuster can help determine if you were underpaid and whether you are entitled to additional compensation. Insurance companies often undervalue claims by overlooking damages, applying depreciation, or using restrictive policy interpretations. If your settlement does not fully cover the cost of repairs, you still have options.

Why Hire a Public Adjuster After Receiving a Settlement?

Settlement Review – A public adjuster can analyze your claim to ensure the insurance company accounted for all damages and provided a fair payout.

Supplemental Claims – If additional damage is found or your initial payout was insufficient, a public adjuster can negotiate for a higher settlement.

Reopening a Claim – Many policies allow claims to be reopened within a certain time frame, especially if new damages become evident.

Independent Damage Assessment – Insurance adjusters work for the insurance company, while a public adjuster represents your best interests.

When Should You Consider a Public Adjuster?

Your settlement does not fully cover repair costs.

You suspect the insurance company undervalued or missed damage.

You were told certain damage is not covered, but you are unsure if that is accurate.

You want an expert to handle negotiations and maximize your recovery.

Its best to act quickly with the best support by your side

Insurance policies often have strict deadlines for filing supplemental claims or reopening a claim. If you believe your hail damage settlement was too low, consulting a public adjuster could help you recover the full amount you are owed.

Get a Free Settlement Review Today.

TRUSTED PROFESSIONALS

Our Licences & Specialties

Agency Public Adjuster Licenses

  • Texas #1670060

  • Colorado #4472448

  • Ohio #1416560

  • Florida #W927993

  • NPN# 16144334

Misty's Public Adjuster Licenses

  • Texas #2647568

  • Florida #W798577

  • Kentucky #1267289

  • North Carolina #19846653

  • Nebraska #19846653

  • Ohio #1416569

  • Oklahoma #3001820951

  • Pennsylvania #1054792

  • South Carolina #19846653

  • Utah #915489

  • NPN #19846653

  • Haag Certified Commercial Roof Inspector #202111207

Scott's Public Adjuster Licenses

  • Texas - #1632488

  • Colorado #411678

  • Florida #W797805

  • Georgia #2874635

  • Indiana #3891955

  • Kansas #15827727

  • Kentucky #1014264

  • Maryland #2106190

  • North Carolina #15827727

  • Nebraska #15827727

  • Nevada #3508775

  • Ohio #1289475

  • Oklahoma #100118599

  • Pennsylvania #1043874

  • South Carolina #893766

  • Utah #915234

  • NPN #15827727

  • Haag Certified Commercial Roof Inspector #201408103

  • IICRC WRT Certified #229373

Our Large Loss Specialties

  • Apartment Complexes

  • Business Interruption

  • Commercial Buildings

  • Condominium Associations

  • Homeowner Associations

  • Homes

  • Historical Buildings

  • Industrial and Manufacturing Facilities

  • Office Buildings

  • Property Management Companies

  • Religious Organizations

  • Retail Centers

  • Schools

  • Storage and Warehouse

  • Fire

  • Flood

  • Hail

  • Hurricane

  • Lightning

  • Tornado

  • Water

  • Wind

  • Appraisal

Contact Us: 512-904-9900

© 2025 ICRS LLC - All Rights Reserved.